SHIPPING & ORDERING INFO
Buying replacement cushions online can feel uncertain. We've built a process that ensures everything is verified before anything is charged or shipped.
No surprises. No guesswork.

Ordering Process

When you place an order on the Topwater site, your order is submitted but not immediately charged. We personally review every order to ensure it matches your exact boat configuration.

After you order, we will:

Contact you to confirm your boat model and details
Review the specific cushions included in your order
Walk through shipping options and delivery timing
Your card is only charged after everything is confirmed and approved by you.

Shipping Options & Costs

We ship via either UPS Ground or LTL Freight (for larger orders or full sets). Shipping method is determined based on the size and number of cushions in your order.

Our priorities are:

Protecting the cushions from damage
Minimizing your shipping cost
Delivering as quickly as possible
We do not mark up shipping. You pay our actual carrier cost.

Why We Do It This Way

Most online stores charge immediately and leave you to figure out the rest. We take a different approach:

We take a different approach:

Every order is reviewed by a real person
Every shipment is optimized before it goes out
Every customer knows exactly what they are getting and what it will cost
This reduces mistakes, avoids returns, and ensures a better overall experience.

Bow Cushion Shipping

Bow cushions are one of the most expensive items to ship. They are large but lightweight, which causes carriers like UPS to price them based on dimensional size rather than weight.

As a result, shipping for a single bow cushion is typically $100+ . This is driven entirely by carrier pricing, not product weight.

If a bow cushion is included in a larger order, shipping becomes significantly more efficient and cost-effective.

Still have questions?

We're happy to walk through your boat setup, cushion options, and shipping in detail.
Schedule a Call